Shipping and Delivery Policy

Thank you for shopping at WISDOMS WALL!

1. Processing Time:

All orders are processed within 7 business days (Monday through Friday, excluding weekends and holidays) after receiving full payment. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Options:

We offer several shipping options for domestic and international orders. Shipping costs and delivery estimates will be provided at the time of checkout. Shipping rates may vary based on the destination, weight, and dimensions of the package.

3. Domestic Shipping:

We ship orders within 3 business days via Maruti Courier for domestic shipments. Estimated delivery times typically range from 3 to 5 business days depending on the destination.

4. International Shipping:

For international orders, we ship via Bluedart/Fedex. Delivery times vary depending on the destination country and customs clearance processes. Please note that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the carrier’s website.

6. Delivery Delays:

While we strive to ensure timely delivery of all orders, please note that delivery times may be affected by factors beyond our control, such as weather conditions, postal delays, or customs clearance delays. We appreciate your patience and understanding in such cases.

7. Missing or Damaged Shipments:

In the rare event that your shipment is missing or damaged upon arrival, please follow our Replacement policy mentioned in product description and Refund and Returns Policy

8. Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

9. Shipping Restrictions:

Some products may be subject to shipping restrictions based on their size, weight, or contents. Please review the product description and shipping information carefully before placing your order.

10. Returns and Exchanges:

For information on returns and exchanges, please refer to our Refund and Returns Policy.

Consultation Services:

For any consultation services, customers must send a WhatsApp message to +919105791037 to check the availability of dates. It is the customer’s responsibility to inform us once the payment for the consultation service is made. Our company, Wisdoms Wall, along with its employees and owner, is not responsible for any issues arising from the failure to notify us of the payment. Please be assured that your money is not lost; you can book an appointment for the consultation service within 30 days of the payment date.

Contact Us:

If you have any questions or concerns regarding our shipping and delivery policy, please contact us at Jiggaar.pandyya@wisdomswall.com or +91 91057 91037. Our customer service team will be happy to assist you.

Policy Last Updated: 1^st Jan 2024

Please note that we reserve the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates. By continuing to use our website and placing orders after any modifications to this policy, you acknowledge and agree to the updated terms.